Frequently Asked Questions
Discover everything you need to know about our sartorial excellence and services.
What defines Kiton's sartorial quality?
Each Kiton garment is a masterpiece of Neapolitan tailoring, handcrafted using the world's finest fibers such as Vicuña, cashmere, and high-grade wools. Our commitment to 'the best of the best plus one' ensures every piece is unique.
How long does shipping take for international orders?
We offer worldwide express shipping. Orders are typically processed within 1-2 business days, with delivery expected between 3 to 5 business days depending on the destination country.
What is your return policy for online purchases?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact to be eligible for a full refund.
Do you offer Made-to-Measure services online?
Our exclusive 'Su Misura' service is primarily available in our global boutiques to ensure precision. However, you can contact our digital concierge to schedule a private appointment with a master tailor.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For certain regions, we also offer bank wire transfers and localized payment options.
How can I ensure I select the correct size?
Kiton garments follow traditional Italian sizing. We provide detailed size guides on every product page and recommend contacting our style consultants for specific measurements or fit advice.